Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of ALNX software, services, and associated documentation provided by Arzen Group SpA ("Company", "we", "our"), a company incorporated under the laws of the Republic of Chile.

1. Acceptance of Terms

By installing, accessing, or using ALNX, you agree to be bound by these Terms. If you do not agree, do not use the software.

2. Description of Service

ALNX is a terminal assistant that provides AI-generated command suggestions, explanations, risk classifications, and code generation. ALNX is an advisory tool. It does not execute commands on your behalf.

3. User Responsibility

You are solely responsible for any command you execute on your systems.

• ALNX provides suggestions only. The decision to execute any command rests entirely with you.
• You must review and validate all suggestions before execution, especially those classified as medium, high, or critical risk.
• You are responsible for maintaining backups of your systems and data.
• You acknowledge that AI-generated responses may contain errors, inaccuracies, or inappropriate suggestions.
• You must not use ALNX to intentionally harm systems, networks, or data you do not own or have authorization to manage.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• ALNX is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.
• We do not warrant that suggestions will be accurate, complete, safe, or suitable for your specific environment.
• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of ALNX, including but not limited to: data loss, system downtime, security breaches, or any damages resulting from executing commands suggested by the tool.
• Our total liability to you shall not exceed the amount you paid for ALNX services in the 12 months preceding the claim.

5. Indemnification

You agree to indemnify, defend, and hold harmless Arzen Group SpA, its directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of ALNX or violation of these Terms.

6. AI-Generated Content Disclaimer

• ALNX uses third-party AI models (OpenAI, Google, Ollama, etc.) to generate responses.
• AI responses are probabilistic and may be incorrect, outdated, or contextually inappropriate.
• We do not control the output of third-party AI models.
• Risk classifications are heuristic-based and may not catch all dangerous commands.
• Never execute critical commands in production without manual verification, regardless of ALNX's risk classification.

7. Acceptable Use

You agree not to use ALNX to:

• Perform unauthorized access to systems or networks
• Generate malware, exploits, or attack tools
• Violate any applicable law or regulation
• Circumvent security measures or access controls
• Process data in violation of privacy laws

8. Intellectual Property

The ALNX name, logo, and proprietary components are property of Arzen Group SpA. The open-source CLI components are licensed under the MIT License. Code you generate using ALNX belongs to you.

9. Service Levels & Availability

• The free tier is provided without SLA guarantees.
• Pro and Enterprise plans include specific SLA terms as described in their respective agreements.
• We may modify, suspend, or discontinue any part of the service with reasonable notice.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Chile. Any disputes shall be resolved by the ordinary courts of Santiago, Chile, unless otherwise required by applicable consumer protection laws in your jurisdiction.

11. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via our website or email. Continued use after notification constitutes acceptance of the modified Terms.

12. Contact

For legal inquiries: [email protected]

Arzen Group SpA - Santiago, Chile

Arzen Group SpA - Chile